“Volatility, Uncertainty, Complexity and Ambiguity (VUCA) in Context of the COVID-19 Pandemic: Challenges and Way Forward”, Int J Hlth Sys Impl Res, vol. 4, no. 2, pp. 10–16, Sept. 2020, Accessed: Nov. 01, 2026. Available: https://ijhsir.ahsas-pgichd.org/index.php/ijhsir/article/view/93