A Unique Case of Unexpected Delay and Associated Factors in the Purchase Process

Delay in Purchase Process

Abstract

The time taken to purchase any product has a significant impact on the procurement of goods and services. This case study highlights an unusual situation where effecting the purchase of Diagnostic Stains took more than two years. The contributing factors involved some unique circumstances, including the COVID 19 pandemic. The study highlights the fact that despite well-laid down procurement rules and procedures, Hospital Administrators should be cautious of unanticipated variables, which may impact Lead Time and in turn adversely affect continuity of service.