Digitalization of ASHA Work: Challenges and Way Forward

Digitalization of ASHA Work

Abstract

The digitalization of the work of Accredited Social Health Activists (ASHAs) represents a pivotal step towards modernizing healthcare delivery at the grassroots level in India. This paper explores the impact of digital tools on ASHA performance, with a specific focus on non-communicable disease (NCD) screening using the Community-Based Assessment Checklist (CBAC) form. While digitalization holds immense potential for improving efficiency, data accuracy, and transparency, challenges such as limited digital literacy, data integrity, and incentive structures must be addressed to fully harness its benefits. This review discusses the opportunities and limitations posed by digitalization, emphasizing the need for comprehensive support systems to ensure the success of this transformation.